FAQ

Frequently Asked Questions

How long does delivery take?

We deliver all over Pakistan, usually within 2-5 business days depending on your city.

Do you offer Cash on Delivery (COD)?

Yes, COD is available on all orders. We also accept online payments through cards and mobile wallets.

Are your fragrances original?

Yes, every fragrance we sell is genuine and quality-checked before it's shipped to you.

How long does the fragrance last?

Our extrait de parfum formulations are designed for long-lasting wear, typically 6-8 hours or more depending on skin type.

Can I return or exchange a product?

Yes, we offer hassle-free returns within 7 days of delivery, as long as the product is unused and in its original packaging.

How can I track my order?

Once your order is shipped, you'll receive tracking details via email/SMS. You can also message us on WhatsApp anytime for an update.

How do I contact customer support?

You can reach us anytime via WhatsApp using the chat button on our website, or through our Contact Us page.